Shipping Policy

Last updated: October 12, 2026

Thank you for shopping with Unique Herbs. This Shipping Policy explains how we process and ship orders, how shipping costs are calculated, and what you can expect when your order is on its way.

Order Processing

Orders are processed as soon as possible, unless otherwise stated on our website or during checkout. Processing times may vary depending on product availability, order volume, holidays, and other circumstances.

Once your order ships, you will receive a shipping confirmation email with tracking information, when available.

Shipping Methods & Delivery Times

Unique Herbs ships orders using trusted carriers, including FedEx, UPS, and USPS. Available shipping methods and estimated delivery times are displayed at checkout based on your shipping address, order details, and available services.

Delivery times are estimates and are not guaranteed. Estimated transit times generally begin once your order has shipped and do not include order processing time. Delays may occur due to weather, carrier operations, customs inspections, holidays, or other circumstances beyond our control.

Shipping Costs & Free Shipping Promotions

Shipping costs are calculated and displayed at checkout based on your delivery destination, package weight, selected shipping method, and applicable rates.

Free shipping may be available on qualifying orders under specific promotions. Any minimum purchase amount, eligible shipping method, geographic restrictions, or other promotional conditions will be stated in the applicable offer or displayed on our website or at checkout.

Unless a promotion expressly states otherwise, free shipping is not automatically available on every order. If your order qualifies for a free shipping promotion, the applicable shipping discount will be reflected at checkout.

Please review your order summary before completing your purchase to confirm the shipping method, shipping charges, and any applicable promotional discounts.

International Shipping, Customs, Taxes & Import Fees

We ship to the international destinations listed in our Shipping Destinations section below, subject to carrier availability, applicable laws, and any restrictions that may apply.

International orders may be subject to customs duties, import taxes, VAT, GST, local sales taxes, brokerage fees, or carrier handling charges. These charges vary depending on the destination, product classification, declared value, country of origin, and applicable local regulations.

Where available, applicable taxes and import charges may be calculated and collected at checkout. If these charges are not collected at checkout, they may be payable before or upon delivery and are the customer's responsibility unless expressly stated otherwise at checkout.

Canada

Orders shipped to Canada may be subject to GST, HST, PST, QST, RST, customs duties, import taxes, and carrier brokerage or handling fees.

Where applicable charges are collected at checkout, they will be shown before you complete your purchase. If they are not collected at checkout, you may be required to pay them before or at delivery.

United Kingdom

Orders shipped to the United Kingdom may be subject to VAT, customs duties, import taxes, brokerage fees, and carrier handling charges.

Where available, applicable charges will be calculated and displayed at checkout. If duties and taxes are not collected at checkout, additional charges may be payable before or upon delivery.

Unless checkout expressly states that duties and taxes are prepaid, the customer is responsible for applicable import charges.

European Union

Orders shipped to European Union countries may be subject to VAT, customs duties, import taxes, and carrier brokerage or handling fees.

Where available, applicable charges will be calculated and displayed at checkout before you complete your purchase. If checkout expressly states that duties and taxes are prepaid, those charges will be handled according to the terms of the applicable shipping service. Otherwise, additional import charges may be payable before or upon delivery.

Customs processing may affect delivery times. We recommend reviewing the import requirements applicable to your destination before placing an international order.

Order Tracking

When your order ships, we will email you a shipping confirmation containing a tracking number and tracking link, when available.

Tracking information may take some time to appear or update after the carrier receives your package. For the most current delivery information, please use the tracking link provided in your shipping confirmation.

Shipping Destinations

Unique Herbs currently ships to the following destinations, subject to product restrictions, carrier availability, and applicable shipping limitations:

Afghanistan, Albania, Algeria, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Ascension Island, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana, Brazil, British Indian Ocean Territory, British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Caribbean Netherlands, Cayman Islands, Central African Republic, Chad, Chile, China, Christmas Island, Cocos (Keeling) Islands, Colombia, Comoros, Congo - Brazzaville, Congo - Kinshasa, Cook Islands, Costa Rica, Croatia, Curaçao, Cyprus, Czechia, Côte d’Ivoire, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Eswatini, Ethiopia, Falkland Islands, Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guatemala, Guernsey, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong SAR, Hungary, Iceland, India, Indonesia, Iraq, Ireland, Isle of Man, Israel, Italy, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kiribati, Kosovo, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Macao SAR, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar (Burma), Namibia, Nauru, Nepal, Netherlands, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Niue, Norfolk Island, North Macedonia, Norway, Oman, Pakistan, Palestinian Territories, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Pitcairn Islands, Poland, Portugal, Qatar, Romania, Russia, Rwanda, Réunion, Samoa, San Marino, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Sint Maarten, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Georgia & South Sandwich Islands, South Korea, South Sudan, Spain, Sri Lanka, St. Barthélemy, St. Helena, St. Kitts & Nevis, St. Lucia, St. Martin, St. Pierre & Miquelon, St. Vincent & Grenadines, Sudan, Suriname, Svalbard & Jan Mayen, Sweden, Switzerland, São Tomé & Príncipe, Taiwan, Tajikistan, Tanzania, Thailand, Timor-Leste, Togo, Tokelau, Tonga, Trinidad & Tobago, Tristan da Cunha, Tunisia, Turkmenistan, Turks & Caicos Islands, Tuvalu, Türkiye, U.S. Outlying Islands, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay, Uzbekistan, Vanuatu, Vatican City, Venezuela, Vietnam, Wallis & Futuna, Western Sahara, Yemen, Zambia, Zimbabwe, and Åland Islands.

The availability of shipping services may vary by destination. A destination appearing on this list does not guarantee that every product or shipping method is available for that location. Available options and charges will be confirmed at checkout.

Address Accuracy

Please verify that your shipping address is complete and accurate before placing your order. Incorrect or incomplete addresses may result in delivery delays, additional carrier charges, or returned packages.

If you need to correct your address after placing an order, contact us as soon as possible. We will do our best to accommodate changes before the order ships, but changes cannot be guaranteed.

Lost, Damaged, or Delayed Packages

If your package is lost, arrives damaged, or experiences an unexpected delay, please contact us at faez@uniqueherbs.org.

We will work with you and, where appropriate, the shipping carrier to help investigate the issue and determine the next steps. Please retain any damaged packaging and relevant delivery information if a carrier investigation is needed.

Delivery investigations and resolutions may depend on the carrier's procedures and applicable shipping terms.

Order Changes & Cancellations

If you need to change or cancel an order, contact us as soon as possible at faez@uniqueherbs.org.

We will make reasonable efforts to accommodate requests before an order ships. Once an order has been shipped or is in transit, we generally cannot change the shipment or cancel the delivery.

If a cancellation or refund is approved, the applicable refund will be processed to the original payment method, where possible, in accordance with our applicable refund and cancellation terms.

Questions?

If you have questions about shipping, delivery, tracking, or an international order, please contact us:

Email: faez@uniqueherbs.org

Thank you for choosing Unique Herbs